Refund Policy

Effective Date: 10.06.24

At Saltylot.com, we strive to ensure our customers are completely satisfied with their purchases. If for any reason you are not satisfied, our refund policy is outlined below.

1. Returns

Eligibility: Items must be returned within [number] days of receipt.
Condition: Items must be in their original condition, unworn, unwashed, with all tags attached, and in the original packaging.
Non-Returnable Items: Certain items such as underwear, swimwear, and sale items are not eligible for returns.

2. Refunds

Processing: Once we receive and inspect your return, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Approval: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number] days.
Partial Refunds: In some cases, only partial refunds are granted (if applicable). This may include items that are not in their original condition, are damaged, or have missing parts for reasons not due to our error.

3. Exchanges

Exchanges: We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please send us an email at [Your Contact Email] and send your item to: [Your Return Address].

4. Shipping

Return Shipping: To return your product, you should mail your product to: [Your Return Address]. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Shipping Refunds: If you receive a refund, the cost of return shipping will be deducted from your refund.
Shipping Time: Depending on where you live, the time it may take for your exchanged product to reach you may vary.

5. Late or Missing Refunds

Check Bank Account: If you haven’t received a refund yet, first check your bank account again.
Contact Your Bank: There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [Your Contact Email].

6. Contact Information

For more information about our refund policy, if you have questions, or if you would like to make a complaint, please contact us by email at [Your Contact Email] or by mail at [Your Physical Address].